FAQ's
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Frequently Asked Questions
We are a factory and trading company, worked with numberous of brand and brand company from global markets.
Yes. When finish the orders, we will inform you and also we can arrange the shipping in the same time.
There is LCL shipping and FCL shipping for different order term,the buyer also can choose Air-transport or Ocean shipping for your requirement .
When your orders reach your local nearest Seaport or River port, the logistics company will infrom you.
Yes, we guarantee your 100% satisfaction on all our products.
Please feel free to feedback us immediately if you are not satisfied with Chilbo’s quality or service, If the product does not meet the contract requirements, we will send you a free replacement or give you compensation in the next order.
Yes, your logo can put on the product if your order qty reach to our MOQ. We provide the OEM/ODM service.
Yes, we ship every order with unique Tracking number, and you can view the shipment status on corresponding website.
LUXCE GROUP is creating the supply chains of the future.
As entrepreneurs, we create innovative products and provide end-to-end solutions for our customers. We are putting purpose at the core of what we do at LUXCE GROUP to make a difference along the supply chain and in our communities.